FAQ

8GB memory can save 36 hours recording file, 13 hours recording time after fully charged.

It will stop recording when the voice lower than 30DB.

No, you do not need to use the converter.

There are 2 situations it cannot be recognized. First, the crystal oscillator is broke, if this, it cannot recognized in any way. Second, the 2 middle date line of USB   interface contact not good,...

It response slow refers to computer recognize the device or open the file in the device? Generally, the first time insert the device into computer will be slow, because it needs to install a drive,...

Spport system: WIN2000,XP,WIN7/8,VISTA. Below IOS X 10.10.2. Support flash: 20NM.u

Our product built-in settime software, you will see it after you open the device, open the software to set the time, for more details, please check the user manual, besides, we suggest to set time ...

Reset the device.

Try to recovery the data(give the customer software, and tell them how to use it) Notice: recovery the data, and save the file to the computer then format the device.

First, please you have recording successfully,( the first recording needs a little longer time, Switch ON, red light flash, after the red light off, start recording, please switch to OFF when stop ...

Try to change a player.